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Client Policies & Privacy

Last Updated: September 5, 2025

Attendance & Cancellations

At With Intention Counseling, your appointment time is reserved specifically for you. Consistent attendance supports your progress and allows us to maintain availability for all clients.

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  • Notice Period: Please provide at least 48 hours' notice for any cancellations.

  • Cancellation Fee: Appointments canceled with less than 48 hours' notice, or missed without notice, will incur a $75 fee.

  • Rescheduling Credit: If you attend a rescheduled session within 7 days of the original missed appointment, your $75 fee will be applied toward that new session.

  • How to Cancel: You may cancel or reschedule via phone, email, or the client portal.

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Privacy & Data Security

We provide therapy services for adults and adolescents in Tucson, Arizona, and are committed to safeguarding your personal information in compliance with HIPAA and current data protection regulations.

Information Collection

We collect only the information necessary to provide and improve our services:

  • Personal Data: Name, phone, email, and reason for seeking services provided via our online forms.

  • Website Analytics: Anonymized data (location, device type, usage) collected via Google Analytics to improve site performance.

  • Cookies: We use only necessary functional cookies; we do not use marketing or behavioral tracking cookies.

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How Your Data is Protected

Your privacy is our priority. We handle your information with the following safeguards:

  • No Third-Party Sales: We do not sell or trade your personal information.

  • Secure Storage: We use data encryption, strict access controls, and regular security audits.

  • Trusted Vendors: We only share data with vendors who operate under HIPAA-compliant Business Associate Agreements (BAAs).

  • Legal Compliance: Information is only disclosed if required by law or to ensure the safety of our clients and others.

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Your Rights & Contact Information

​You have the right to access, correct, or request the deletion of your personal information. For any requests or questions regarding these policies, please contact us:

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